Refund Policy (90-Day Money-Back Guarantee)
90-day money-back guarantee
If you're not happy with your purchase, contact us within 90 days of receiving your order and return the bottles for a full refund of the purchase price. No hoops and no interrogation.
How to start a refund
Email support@apexflow-us.com with your order number within 90 days of delivery. We will reply with the return address. Once the bottles arrive, your refund is issued to the original payment method within 10 business days. Please allow extra time for your bank or card issuer to post it.
Shipping costs
Original shipping charges, where applicable, and return shipping costs are not refunded unless the return is due to our error, such as a damaged or incorrect item.
Damaged or incorrect items
Please inspect your order on arrival and contact us immediately if an item is damaged or incorrect so we can make it right.
Questions: support@apexflow-us.com
